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- What resolution does the GuardHouse G2 Camera offer?
- GuardHouse G2 records in 1080P Full HD via microSD card, giving you clear footage for everyday monitoring.
- How do I set up my GuardHouse G2 Camera?
- Visit https://app-g2.guardhousecamera.com and follow the step-by-step instructions to connect your camera, complete registration, and begin monitoring.
- How do I cancel my cloud storage subscription?
- Cloud storage subscriptions are managed through your Apple or Google account.
- iOS:
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- 1. Open Settings.
- 2. Tap your name (Apple Account).
- 3. Tap Subscriptions.
- 4. Select the subscription.
- 5. Tap Cancel Subscription or Cancel Free Trial.
- 6. Confirm the cancellation.
- Android:
-
- 1. Open Google Play Store.
- 2. Tap your profile picture.
- 3. Select Payments & subscriptions.
- 4. Tap Subscriptions.
- 5. Select the subscription.
- 6. Tap Cancel subscription and follow the instructions.
- Does the GuardHouse G2 Camera work at night?
- Yes. GuardHouse G2 features night vision for monitoring in low-light conditions.
- Is a subscription required for GuardHouse G2 to record or store footage?
- No. GuardHouse G2 supports local microSD card storage up to 256 GB. Optional cloud storage may also be available through the third-party app.
- Can I view live footage remotely from my phone?
- Yes. Once connected to Wi-Fi, you can view your camera through the GuardHouse app.
- How long does the battery last on a single charge?
- GuardHouse G2 features a 400mAh battery with up to approximately 120 minutes of battery life, depending on usage.
- Does GuardHouse G2 work with both iOS and Android devices?
- Yes. The GuardHouse app is available for compatible iOS and Android devices.
- How do I charge the GuardHouse G2 Camera?
- Use the included USB-C cable and connect it to a compatible USB power source.
- How easy is installation?
- Setup takes only minutes. GuardHouse G2 includes a magnetic mount for quick and convenient placement.
- How does motion detection work?
- When motion detection is enabled, GuardHouse can send alerts to your phone when movement is detected.
- How much storage does GuardHouse G2 support?
- GuardHouse G2 supports microSD cards up to 256 GB for local recording.
- Why choose local microSD storage instead of cloud storage?
- We recommend microSD card storage for local recording. Cloud storage is optional and is managed by a separate third-party provider.
- What if my camera stops working or I need help?
- Check that your Wi-Fi connection is stable and that you’re using a 2.4 GHz network. For setup and troubleshooting help, visit the GuardHouse G2 setup page or contact Savvy Support.
- Does GuardHouse G2 come with a warranty or guarantee?
- Yes. GuardHouse G2 includes a 30-Day Money-Back Guarantee and standard product warranty coverage.
