- Why isn’t my DayJar turning on?
DayJar is designed to turn on automatically when it gets dark. If it is not turning on, make sure it has been placed in direct sunlight long enough to charge.
Also check that the power switch is turned on and that the solar panel is not covered, dirty, or placed in a shaded area. DayJar needs sunlight during the day so it can glow at night.
- Does DayJar turn on by itself at night?
Yes. DayJar has a built-in dusk sensor that automatically turns the lantern on when daylight fades. It will also turn off again when there is enough light in the morning.
Once it is charged and switched on, you do not need to turn it on manually each night.
- Where should I place DayJar for the best results?
For the best charge, place DayJar somewhere it can receive direct sunlight during the day. Avoid placing it under heavy shade, under covered patios, or in areas where trees, walls, or furniture block the solar panel.
You can hang DayJar from a branch, hook, or railing, or place it on a patio table, step, garden wall, or along a pathway.
- Why is my DayJar not staying lit for 8 to 10 hours?
DayJar can glow for up to 8 to 10 hours after a full charge, but runtime depends on how much sunlight it receives during the day.
If the weather has been cloudy, rainy, or if the lantern was placed in shade, it may not fully charge. Move it to a sunnier location or use the USB-C backup charging port to top it up when needed.
- What should I do on cloudy or rainy days?
DayJar can still collect solar energy in lower light, but charging may take longer. During long cloudy stretches, you can use the USB-C backup charging port to recharge the lantern indoors.
Once charged, place it back outside so it can continue lighting automatically at dusk.
- Can DayJar stay outside in the rain?
Yes. DayJar is built with an IP65 weather-resistant housing designed to handle rain, snow, sprinklers, and normal outdoor conditions.
However, do not submerge DayJar in water or leave it sitting in standing water.
- Is DayJar safe around children and pets?
Yes. DayJar uses LED lighting to create a warm candle-like glow. There is no wax, smoke, heat, or open flame, making it safer to use around children, pets, patios, and garden spaces than a real candle.
- Does DayJar use a real flame?
No. DayJar does not use a real flame. It uses LED light to create a realistic flickering flame effect without smoke, wax, or fire.
- Do I need to install anything?
No. DayJar does not require wiring, drilling, tools, batteries, or an electrician. Simply turn it on, place or hang it in a sunny outdoor spot, and let it charge.
It will automatically light up when it gets dark.
- How do I switch between the light modes?
DayJar has two light modes: a flickering flame effect and a steady warm glow. Use the button on the lantern to switch between the available lighting modes.
The flickering mode gives a candle-like effect, while the steady mode provides a more consistent warm light.
- Can I use DayJar indoors?
Yes. DayJar can be used indoors as a soft decorative light, table light, or nightlight.
If using it indoors, place it near a sunny window to recharge by solar power, or use the USB-C backup charging port when needed.
- Does DayJar need batteries?
No. DayJar uses a built-in rechargeable power source and charges through its solar panel. It does not require disposable batteries.
You can also recharge it using the USB-C backup port when sunlight is limited.
- How do I charge DayJar with USB-C?
Use a USB-C cable to connect DayJar to a power source. This is helpful during cloudy weather or when the lantern has not received enough sunlight.
After charging, disconnect it and place it back outside or wherever you want to use it.
- Why is the light dim?
The light may appear dim if DayJar has not received enough sunlight, if the solar panel is dirty, or if the lantern is in a shaded location.
Try cleaning the solar panel with a soft cloth, placing the lantern in direct sunlight for a full day, or charging it with the USB-C backup port.
- How many DayJar lanterns should I use?
One DayJar can add a warm glow to a small area, but many customers prefer using multiple lanterns along a pathway, around a patio, near seating areas, or throughout the garden for a more complete look.
For a stronger decorative effect, place several lanterns evenly across the space you want to brighten.
- How do I clean DayJar?
Wipe the outside of the lantern and solar panel with a soft, damp cloth. Keeping the solar panel clean helps it charge more efficiently.
Do not use harsh cleaners, and do not submerge the lantern in water.
- What if DayJar does not work for me?
DayJar comes with a 30-day money-back guarantee. If you are not satisfied, contact customer support within the return period for help with your order.
