10. I HAVE RECEIVED THE WRONG PRODUCT OR QUANTITY. WHAT SHOULD I DO?

10. I have received the wrong product or quantity. What should I do?

If you have received the wrong product or quantity, kindly contact our support team via live chat or email and provide the following information:

1. An image of the items you received.

2. An image of the barcode & P.O. number visible on the packaging 

Our team will be happy to solve your problem!

In this section:

11. I have received a damaged or defective product. What should I do? 9. Why do shipping costs vary in price? 8. How can I cancel my order? 7. Can I modify my order after it has been placed? 6. Where is my order? 5. Has my order gone through? 4. How do I place an order? 3. Can I share products from the Savvy/Savvy Smart Deals to earn Savvy credits? 2. Can I buy products from Savvy/Savvy Smart Deals? 1. What is the Savvy/Savvy Smart Deals?